Privacy Policy

Effective Date: August 27, 2026

Lone Star Window Shine (“Lone Star Window Shine,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide when you visit our website, request a quote, contact us, or use our services.

This Privacy Policy explains what information we may collect, how we use it, and the choices you may have regarding your information.

Information We Collect

When you use our website or contact us, we may collect information such as:

First and last name
Phone number
Email address
Street address
City
Property type
Services you are interested in
Information you provide in a message or quote request
Information you provide when communicating with us by phone, email, or text message

We may also automatically collect certain technical information when you visit our website, such as browser type, device information, IP address, pages visited, and general website usage information.

How We Use Your Information

We may use the information we collect to:

Respond to quote requests and inquiries
Provide estimates for our services
Schedule and manage services
Communicate with customers about appointments and services
Send service-related communications
Respond to questions or requests
Improve our website, services, and customer experience
Maintain website security and prevent fraudulent or unauthorized activity
Comply with applicable laws and legal obligations

Phone Calls and Text Messages

If you provide your phone number through our website or another communication channel, we may use it to contact you regarding your inquiry, quote, appointment, or services.

Where applicable, we may also send text messages if you have provided the appropriate consent.

Message and data rates may apply depending on your mobile carrier.

You may opt out of promotional text messages at any time by replying STOP. You may also contact us directly to request that we stop sending marketing messages.

Opting out of promotional communications does not prevent us from sending necessary service-related communications, such as appointment confirmations or other messages directly related to a service you have requested.

How We Share Information

We do not sell your personal information for money.

We may share information when reasonably necessary to operate our business, including with service providers that help us operate our website, forms, communications, scheduling, hosting, analytics, or other business systems.

We may also disclose information when required by law, legal process, court order, or when reasonably necessary to protect our rights, customers, property, or safety.

Cookies and Website Technologies

Our website or third-party services used on our website may use cookies, pixels, analytics tools, or similar technologies to help operate the website, understand website traffic, improve performance, and measure marketing effectiveness.

You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect certain website features.

Third-Party Services

Our website may contain links to third-party websites or use third-party services, including social media platforms, analytics services, forms, scheduling tools, payment providers, or other technology providers.

Lone Star Window Shine is not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review the privacy policies of any third-party service you use.

Data Security

We take reasonable measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Data Retention

We may retain personal information for as long as reasonably necessary to provide services, communicate with customers, maintain business records, resolve disputes, comply with legal obligations, and protect our legitimate business interests.

Your Privacy Choices

Depending on applicable law, you may have certain rights regarding your personal information, including the ability to request access to, correction of, or deletion of certain information.